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Firstsource Solutions

Engaged employer

Good company with employee benefits but no fixed shifts - Senior Customer Service Representative Firstsource Solutions Employee Review

4.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Overall good company to work which has employee benefits

Cons

No fixed shifts and breaks is a hassle always

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Firstsource Solutions Response
2w
Thank you for sharing your valuable feedback about your experience with Firstsource. We’re glad to hear that you appreciate the employee benefits and the overall work environment. At the same time, we understand your concern regarding shift schedules and break management, and we recognize how important work-life balance and operational flexibility are for employees.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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