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Firstsource Solutions

Engaged employer

Company Review - Customer Service Representative Firstsource Solutions Employee Review

5.0
Mar 30, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Supportive Colleagues, Encouraging Team Leaders and Managers, Positive Learning Opportunities, Promotions.

Cons

Can conduct more fun and sports activities in weekly basis.

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Firstsource Solutions Response
2mo
Thank you for your detailed feedback. We’re glad to hear that you value the flexibility, supportive colleagues, encouraging leadership, learning opportunities, and growth prospects within the organization. We appreciate your suggestion regarding conducting more fun and sports activities on a weekly basis. Creating engaging initiatives to boost team morale and collaboration remains an important focus area for us. Transportation support is aligned with company policies and business requirements, and we continuously review such provisions to enhance employee safety and convenience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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