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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      "A Great Place to Grow and Make an Impact" - CSA - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      Mar 24, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      "A Workplace That Recognizes and Rewards Excellence" "Thriving in a Culture That Celebrates Quality and Dedication "Supportive Team, Great Learning Environment" "Firstsource: Where Hard Work Truly Pays Off"

      Cons

      As a major player in business process management, the work can be target-driven and sometimes stressful, which is typical across the outsourcing industry—though not explicitly stated in the source

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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      Firstsource Solutions reviewsFirstsource Solutions CSA - Customer Service Associate reviewsFirstsource Solutions review