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Firstsource Solutions

Engaged employer

Great company to work for - Customer Experience Representative Firstsource Solutions Employee Review

4.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

WFH, bonuses, employee benefits and good team spirit

Cons

Redundancies were made which was a shame

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Firstsource Solutions Response
2mo
Thank you for sharing your feedback about your experience with Firstsource. We’re glad to hear that you valued the work-from-home flexibility, bonuses, employee benefits, and the positive team spirit within the organization. Creating a supportive work environment is important to us. Organizational changes can be challenging, and we appreciate your honest feedback.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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