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Firstsource Solutions

Engaged employer

Survey - Customer Service Representative (CSR) Firstsource Solutions Employee Review

5.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Firstsource has been a truly enriching experience, as the company provides a supportive environment that values growth, innovation, and collaboration. The leadership is approachable and encourages employees to take ownership, while the culture of “We Make It Happen” inspires us to deliver meaningful results for clients across industries. Opportunities for learning and career progression are abundant, and recognition programs ensure that hard work never goes unnoticed. With its global presence and focus on digital transformation, Firstsource not only helps employees build strong professional skills but also fosters pride in being part of a company that makes a real impact worldwide.

Cons

I don't have any concern

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Firstsource Solutions Response
2mo
Thank you for sharing such a thoughtful and positive reflection on your experience with Firstsource. We’re delighted to hear that you value the supportive environment, collaborative culture, and the opportunities for learning and career growth within the organization. It’s encouraging to know that the leadership support and the spirit of “We Make It Happen” have contributed to your professional journey.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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