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Firstsource Solutions

Engaged employer

Na - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great for a fresher to get their communication skills.

Cons

Not so great for the long term

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Firstsource Solutions Response
3mo
Thank you for your feedback. We’re glad to know that the role has helped freshers strengthen their communication skills and build a strong foundation. Employees are encouraged to explore Internal Job Posting (IJP) opportunities to diversify their experience and build a sustainable career path within the organization. We are committed to supporting internal mobility and career development initiatives.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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