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Firstsource Solutions

Engaged employer

Reality of working Environment - Senior Associate Firstsource Solutions Employee Review

5.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Happy and Peace working Environment. Healthy Management and Supportive Operators Happy and Satisfied working with Firstsource

Cons

All Good , but I am feeling some more opportunities can be initiated level by level - Also need good Incentives based on performance little high to keep them attentive.

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Firstsource Solutions Response
4mo
Thank you for your feedback. We’re glad to know that overall your experience has been positive. Incentive structures are designed to balance performance outcomes with overall business sustainability. We already offer multiple learning and development opportunities through our learning platform to support skill enhancement and internal career progression. Employees are encouraged to actively utilize these resources to prepare for the next level within the organization.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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