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Firstsource Solutions

Engaged employer

Great place to grow your career - Process Leader Firstsource Solutions Employee Review

4.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive leadership and career growth opportunities and collaborative team culture with strong mentorship.

Cons

Management communication sometimes lacks transparency and Team efforts are often overlooked and recognition is not fairly distributed

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Firstsource Solutions Response
3mo
Thank you for your thoughtful feedback. We’re pleased to hear that you value the supportive leadership, career growth opportunities, collaborative culture, and strong mentorship within the team. We are continuously working to enhance communication channels and ensure that contributions across all sub-processes are acknowledged in a fair and structured manner through our recognition programs. We appreciate your suggestion on prioritizing HR skip-level meetings to better understand team concerns and strengthen engagement.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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