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Firstsource Solutions

Engaged employer

Awful - Customer Service Representative Firstsource Solutions Employee Review

1.0
Feb 5, 2026
Recommend
CEO approval
Business outlook

Pros

Get to Work from home

Cons

Poor pay Poor support Ever changing role

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Firstsource Solutions Response
3mo
Thank you for your feedback. Please note that remote work availability is aligned with business requirements and client needs.Evolving responsibilities are often driven by dynamic business needs; however, we aim to ensure employees are adequately supported during such transitions. We encourage you to please connect with your HR POC to discuss your specific concerns so they can be reviewed and addressed appropriately.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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