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Firstsource Solutions

Engaged employer

RUN. - Customer Service Representative Firstsource Solutions Employee Review

1.0
Feb 3, 2026
Recommend
CEO approval
Business outlook

Pros

They offer a wage and employment.

Cons

The whole company is a scam, you can work long contracts and still not be valued as an employee. If you need employment. Take the job because at the end of the day it’s employment. This is a stepping stone. Dont get stuck here. Keep moving.

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Firstsource Solutions Response
3mo
Thank you for sharing your feedback. We’re sorry to hear that your time with us hasn’t met expectations. At Firstsource, our people are our success, and everyone should feel respected, listened to, and supported day to day. If you’d be open to it, we’d also encourage you to raise your concerns directly through your manager or HR so they can be addressed properly.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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