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Firstsource Solutions

Engaged employer

1 year at first source - Customer Service Representative Firstsource Solutions Employee Review

2.0
Dec 9, 2025
Recommend
CEO approval
Business outlook

Pros

Easy hiring process and good incentives fir sales associates

Cons

Improper management and no scope to grow

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Firstsource Solutions Response
4mo
Thank you for your honest feedback. We’re glad to hear you found the hiring process smooth and the incentive structure rewarding for sales associates. We encourage you to have an open conversation with your HR partner or reporting manager to share specific inputs this helps us identify areas for improvement and create clearer growth pathways for employees.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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