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Firstsource Solutions

Engaged employer

Third class company - Customer Service Representative Firstsource Solutions Employee Review

1.0
Nov 17, 2025
Recommend
CEO approval
Business outlook

Pros

None, only cons of this organisation

Cons

I have never seen a company' pathetic, useless and cheap like firstsource. Worked for around 3-4 BPOs but firstsource is the worst. Even the companies like WNS which might not be known much but they treat their employees like humans unlike firstsource who think that by employing us they are doing some charity or we don't deserve to th treated like employees but dogs. Have so many issues specially the transport is very cheap, firstsource has hired thrid and low budget vendors for transport and the employees has to suffer this. They will kick me out of the company if I leave such a comment and if they will notice it. They should just sell something on streets instead of having such a pathetic organisation which is not even organised

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Firstsource Solutions Response
4mo
Thank you for sharing your feedback. We’re truly sorry to hear that your experience has been disappointing and that you’ve faced challenges, particularly regarding transport and overall support. This isn’t the kind of experience we want anyone to have at Firstsource. We take such concerns seriously and would strongly encourage you to raise them directly with your HR

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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