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Firstsource Solutions

Engaged employer

Feed back - Customer Service Representative (CSR) Firstsource Solutions Employee Review

4.0
Nov 13, 2025
Recommend
CEO approval
Business outlook

Pros

*Good management *Fast carrier growth *Friendly environment

Cons

* cab will not be on time * cafeteria need to improve

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Firstsource Solutions Response
6mo
Thank you for sharing your feedback. We appreciate your acknowledgment of the shift pay and one-way cab facilities, which are designed to support our employees’ convenience and comfort. Compensation reviews are conducted periodically and are performance-based to ensure fairness and recognition of individual contributions. We remain committed to continuously improving the overall workplace experience to make it more engaging, supportive, and growth-oriented for all employees.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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