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Firstsource Solutions

Engaged employer

Great Culture - SM Firstsource Solutions Employee Review

5.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

Good Company to work with

Cons

A structured and transparent salary increment process is essential for fairness and retention

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Firstsource Solutions Response
4mo
Thank you for your review, and for your time with Firstsource. It’s great to hear you enjoyed the culture and felt we are a good company to work with. A clear, structured and transparent approach to salary reviews matters for fairness and retention. We continue to strengthen how we communicate and apply pay review processes, so colleagues understand what to expect and how decisions are made. Wishing you the very best.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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