Pros
The role itself had potential, and there were a FEW team members who showed up every day with integrity and a strong work ethic. Interacting with members was the best part of the job. The benefits were solid and competitive, which was one of the stronger aspects of the company. The consistent schedule made it easier to plan around. Despite the challenges, the role helped me grow professionally and gave me clarity on the kind of leadership and work culture I value moving forward.
Cons
The work environment was heavy with negativity and lack of accountability. I brought up ongoing concerns about the toxic atmosphere and how it was affecting the team, but my efforts to speak up were met with silence. There was a persistent pattern of negativity and toxic behavior in the branch that leadership chose to ignore. Leadership seemed more focused on maintaining appearances than actually addressing the root issues. When concerns are consistently dismissed or brushed aside, it sends a clear message that morale doesn’t matter and that’s exactly how it felt. It became increasingly hard to show up to a place where transparency and accountability were nowhere to be found. When leadership avoids accountability, it creates an environment where gossip and burnout thrive. Leadership didn’t appreciate being held accountable. After bringing up serious concerns, I was met with retaliatory behavior that made it clear feedback was not only ignored, but punished.