FirstKey Homes

1.0

Aug 5, 2022

Recommend

CEO approval

Business outlook

Pros

Not a lot of pros anymore, actually, you can probably land a leadership role if you are a mediocre worker because incompetence is highly rewarded there!

Cons

This company, probably just the market I am leaving, has degenerated into a toxic workplace where proffesionals are continuously disrespected yet expected to perform at high levels. Senior leaders have used racial slurs towards lower level team members and have gone unpunished even after an entire team expressed frustration to HR going so far as even threatening a class action lawsuit. Mid-management leads with favoritism causing a toxic work environment where people are continuously feeling their mental health at risk causing performance, quality of life at work and morale to consistently go down. Those same "managers" have no actual leadership skills or merit to be in their positions as they are incompetent and unprofessional; they are getting away with not producing or responding to internal or external clients (refer to customer online reviews). Furthermore, the core group of people that works the hardest is consistently being called incompetent, stupid and worthless to their faces. This is an extremely disheartening place of employment and does not motivate ANYONE to work their hardest nor fosters a happy environment for its workers. Coupled with many other micro-aggressions and incompetence displays from leadership, is why I have decided to move forward but also why I feel as though this place will continue to decay until the entire company crumbles and that is a scary future to have in mind when considering a company to work for. Proceed with caution.

FirstKey Homes Response

Thank you for taking the time to share your thoughts with us. We value our employees' feedback and are sorry to learn about your experience. FirstKey Homes does not tolerate unlawful discrimination or harassment of any kind; two of our core values are Kindness and Inclusion, and as such, FKH is committed to providing a work environment that is free from all forms of discrimination and conduct that can be considered harassment. Every person must be treated with dignity, decency, and respect and the culture of the workplace should be characterized by mutual trust and the absence of intimidation, oppression, and exploitation. Any form of harassment relating to an individual’s race; color; religion; genetic information; national origin; sex (including same sex); or any other category protected by federal state, or local law, is a violation of our policy and we take all related concerns very seriously. We are constantly striving to do better; in this spirit, we are deeply honored that the work and support of our DEI Council and ERG team members has contributed to us being named a 2021 and 2022 Atlanta Journal-Constitution Top Workplace and a 2022 USA Top Workplace based on confidential employee feedback provided by the third-party organizer. We are also equally proud of our industry-first and the highest current all-time 4.1 sentiment score awarded to us by the public and our residents, affirming our dedication to outstanding service and why residents continue to choose FKH. Our commitment to ensuring a safe, diverse, equitable, and inclusive work environment is truly rooted in our values of integrity, kindness, teamwork, accountability, inclusion, and excellence. We're here for you; should you like to discuss you concerns specifically we encourage you to reach out to Aswann Peters, Senior Director, HR at apeters@firstkeyhomes.com or our confidential third-party ethics reporting hotline administered by Navex Global by phone at 844-761-7263 or online at firstkeyhomes.ethicspoint.com. Thank you again for taking the time to share your thoughts. It helps us make FirstKey Homes a better company.

1 star is high, definitely would rate 0 out of 5 if I could. - Account Executive FirstKey Homes Employee Review

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