Day by day the FirstKey culture that once was only get's worse. A lot of good people have left the company, and rightly so. Continuously people get overlooked every day because they don't try and promote themselves to upper management. They just do their jobs and do it right, yet they get passed over for promotion or for a pay raise because they didn't run out into the middle of the office every day and yell that they had done a good job. It shouldn't require that, management should see it. That is not always the case though. Quite a few people have left because of that exact reason. Some of the particular upper management has there "Favorites" and these people get looked upon more graciously because they are friends or someone they had worked with previously. While others who work just if as hard if not harder just get overlooked and passed on by.
FirstKey promotes "Promoting from within", I can count from memory on 5 different occasions that suitable internal candidates got passed over for promotion because a senior leader just "didn't like them" and were either replaced with someone from outside the organization or from someone that the leader liked more. Don't worry, this leader is still there, and still crushing the hopes and dreams of more Keypers every day.
So to the Cons.
*Upper Management does not listen- This is the most key one, I hope that someone from FirstKey takes a shot at replying to my assessment. I would be glad to debate in an open forum here on glassdoor the MULTIPLE reasons why that they do not listen to their employees and junior leaders.
*Treat all aspects of the business the same- whether you're in accounting, leasing, ops, field ops, IT, or even the call center. People should be treated equally as they all share a piece of the business.
*Loyalty means nothing- Time and time again I saw good employees leave before and after me because of their discontent with the way that this company is headed, and yet FirstKey didn't even lift a finger at asking why they were leaving, or try and retain them. In fact one of HR’s monthly achievements was the fact that they found a replacement so quickly Instead of trying to retain a very smart, respectful, and tenured employee. Same goes for me, I won't lie, it bothered me when I left that such a tenured employee didn't get a phone call from anyone in the organization on why I was leaving or what they could do to have me stay. I came in two weeks after giving notice, turned my equipment in and walked out the door. Not one phone call or message why. FirstKey from my understanding typically did exit interviews... I never got one. Note*** (I did have a ton of phone calls, messages, and emails from my fellow employees on my departure.)
