Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"They provide great benefits and ways to give back to the community." ((in 27 reviews)); "Great pay" ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 23 reviews)); "Growth opportunity" ((in 9 reviews)); "Great benefits, amazing team members, growth opportunities!" ((in 9 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 13 reviews)); "No work life balance for managers." ((in 10 reviews)); "Managers don’t know what they are doing." ((in 7 reviews)); "The new leadership is horrible." ((in 6 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 5 reviews))

What are employees saying about FirstKey Homes redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes redundancy and their outlook for job security at FirstKey Homes in 2026.

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FirstKey Homes reviews

Wonderful New Leadership - Manager FirstKey Homes Employee Review

4.0

Jan 7, 2018

Manager

Recommend

CEO approval

Business outlook

Pros

The company was stagnant for a bit but seems to finally realize the potential ahead. They have brought on some amazing leaders that are seasoned in the single family realm. It is refreshing to see where the company can go. I am very excited about the opportunity to come. Pay scale is not only competitive but exceptional.

Cons

HR seems to be a bunch of people who worked together before from a previous Cerberus company and are the equivalent to mean girls run by a cheap version of Regina George. I worked there prior to this HR reign and I sure hope it gets better.

FirstKey Homes Response

Hi and thank you for your review! We appreciate all the positive words! We are very excited for what the future holds for us and we look forward to further evolving with our strong team of contributors. As with anything, change can be difficult. All of our teams with new leaders, including HR, are bringing about the necessary changes and structure we will need to grow the business at the rate we envision. We want to be best-in-class and we need strong systems and processes developed by multi-dimensional, experienced teams. It’s all good changes and will get us where we want to go! We are taking FirstKey Homes into an extremely bright future. Thank you for everything you do here and we are happy you are a part of our team! Scott

Explore other reviews about FirstKey Homes

5.0

Dec 16, 2025

Manager

Recommend

CEO approval

Business outlook

Pros

Great environment and caring leadership team. They listen and action.

Cons

Some things are out of our control.

2.0

Jun 18, 2026

Maintenance tech ii

Recommend

CEO approval

Business outlook

Pros

On the road Team lead support Tools to do the job

Cons

On call Middle management micromanaging Stress Work load Unfair Time recording policy Added responsibility without compensation for the added work Pay increase amount Nothing is consistent Lack of coordination Lack of empathy Low level and mid level management with no knowledge of the role of those they manage Inventory control system

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