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First Tech Federal Credit Union

Engaged employer

Start as a great momentum but went down hill really quick - FSR 2 First Tech Federal Credit Union Employee Review

1.0
Dec 10, 2025
Recommend
CEO approval
Business outlook

Pros

The team is good at communicating because the team has a good business plan building within the branch itself to have a smooth operation and creating a great financial plan for the members. The other pro about First Tech is that they are giving back to the community and good cause. But other than that It is a well oil old corporate which always over promise and under delivered

Cons

Employer of Choice Claim vs Reality First Tech claims to be an employer of choice, but your experience feels the opposite. Conflicting Mindsets and Actions There’s a disconnect between what the company says and what it does. Job Insecurity You feel insecure about your job due to company policies, even though you consistently meet expectations and go above and beyond. Recruitment Promise Broken The recruiter told you that you’d be eligible for a mid-year increase, but later you learned you’re not eligible because you started one week later than another new hire. This feels like a calculated move against you from day one. Unpaid Promotional Reviews Being asked to provide free promotional reviews without incentives contradicts the company’s claim of investing in employees. Mismatch Between Words and Actions Overall, the company’s actions don’t match its stated values. Big Bank Mentality First Tech operates like any other big bank: Prioritizing shareholders and the board over employees. Treating employees like numbers. Pretending to care while making you feel undervalued and worried about losing your job. Employee Exploitation The company maximizes employee output while treating those who dedicate their time and lives poorly. Unnecessary Early Meetings Meetings that could have been emails now require you to show up at 7:45 AM, even though the bank opens at 9 AM—this feels unreasonable. Pay vs Expectations First Tech expects seriousness and high performance from employees but doesn’t take pay seriously, setting high expectations with no reward.

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First Tech Federal Credit Union Response
5mo
Thank you for sharing your honest feedback. We take concerns like these seriously because they help us identify where we can improve. Our goal is to ensure that our actions reflect our commitments and that every employee feels supported and valued. We’ve shared your review with our senior leadership team, but please reach out to your leader or a member of Human Resources to discuss how we can improve your experience with us.

Explore other reviews about First Tech Federal Credit Union

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation structure Career growth opportunities Work-life balance Strong member-focused culture Broad financial exposure

Cons

Sales pressure (not facing to members) Emotional workload Limited high-end advisory depth Performance expectations

1
1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Nice location, easy access, good D&I

Cons

I worked here for two years, the Pay scale was so low you had to work two jobs if you’re a single person. They have the customer service representatives doing sales, and then find ways to not give sales bonuses because your customer service levels aren’t high enough. I had worked in customer service for eight years and I’m still in customer service at another institution and never have I seen such ridiculous rules. If you have to send a request to another department and they call them back your first call resolution is crap. And remember this is a sales team so they pay you so little and work really hard to not give you a bonus. I talked to a Work coworker who stated that now they don’t get their quarterly bonuses because they have to be at 110% of First call resolution to get the quarterly sales. Bonus makes zero sense.

1
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