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      CSR - Anonymous employee First Source Employee Review

      3.0
      Dec 21, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Recognition and support for successful agents. Close family atmosphere within the teams. They do not micromanage- do a good job and they leave you alone. The floor managers always recognize good agents and will help them get promoted.

      Cons

      Upper management can be disorganized and dishonest- they promote incentives without disclosing all the requirements so they don't have to honor when it comes time to pay up. They also have a tendency to let issues get out of hand and then go over board to try to fix it.

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      4.0
      May 7, 2021
      Package handler
      Recommend
      CEO approval
      Business outlook

      Pros

      Management Works with your Schedule and is Very Flexable and Accomidating. Everyone is Cross Trained to Help Eachother and It's a Very Respectful Company to work for. I Love it!

      Cons

      The Ink gets Everywhere and it's incredibly difficult to come off even with special soap as it requires only hot water and very special soaps.. Dawn Dishsoap and Ajax Works Great! Nothing else though.. Were Clothes that are ready to be Discarded Trust Me!!

      1.0
      Jul 30, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Jeans everyday and Monday thru Friday. No weekends!

      Cons

      Extremely micro managed. Engagement is very unprofessional. They have no clue how to hire and retain good people. You have to sign in and out at your managers desk. Its almost like they don't trust anybody. This entire office should take a management class but sadly this will never happen. All of your equipment (office supplies, computer,) are used and old. They gave me a used headset Yuc! They are too cheap in a new pin for new employees. I have never been so embarrassed to say I worked here.

      3
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