employer cover photo
employer logo
employer logo

First Service Credit Union

Is this your company?

Phony Culture - Anonymous employee First Service Credit Union Employee Review

2.0
Jul 8, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

competitive pay and good 401k options

Cons

disingenuous culture ("for you, not profit", but sales team is the main department) management rarely on same page culture of do as I say, not as I do over $8m in loans monthly, yet the CU only has $500k in profit - what gives??? run by Mormons and religious-based nepotism is rampant small CU trying to copy bigger companies, but is just a fish out of water

Explore other reviews about First Service Credit Union

5.0
May 12, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture is great here

Cons

Can’t think of any at this time

3.0
Jan 29, 2026
Recommend
CEO approval
Business outlook

Pros

People and the culture are great and there's an emphasis on treating members (credit union term for clients) well. It's fairly easy to get employed here if you want to start your career off in banking. Some of the leaders working there are great people who want to see you succeed.

Cons

Everyone I knew at the First Service was overworked and underpaid. I wouldn't say everyone was miserable per se but only a handful of employees I met loved working at First Service. A few departments are understaffed because their employees are constantly leaving either due to awful management or poor resources (or a combination of the two). Once a month we would have staff meetings (which were okay) but at one point the marketing team wore Sesame Street bucket hats for a kids' account campaign. I understand they were trying to be fun but it came across as silly.

See reviews by: Helpful|Rating|Date|All