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First Service Credit Union

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High turnover due to favoritism, high workload, and low compensation - Software Developer First Service Credit Union Employee Review

1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and quick interview process,

Cons

Employees are overworked and underpaid. Salaries are stuck in 2004. Management hired a former software developer at a premium 3-digit an hour rate to do remote work, typically entry-level tasks. Meanwhile full-time staff are required in office for fraction of the pay.

Explore other reviews about First Service Credit Union

5.0
May 12, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture is great here

Cons

Can’t think of any at this time

3.0
Jan 29, 2026
Recommend
CEO approval
Business outlook

Pros

People and the culture are great and there's an emphasis on treating members (credit union term for clients) well. It's fairly easy to get employed here if you want to start your career off in banking. Some of the leaders working there are great people who want to see you succeed.

Cons

Everyone I knew at the First Service was overworked and underpaid. I wouldn't say everyone was miserable per se but only a handful of employees I met loved working at First Service. A few departments are understaffed because their employees are constantly leaving either due to awful management or poor resources (or a combination of the two). Once a month we would have staff meetings (which were okay) but at one point the marketing team wore Sesame Street bucket hats for a kids' account campaign. I understand they were trying to be fun but it came across as silly.

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