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First Family Insurance

Is this your company?

Horrible place to work. - Insurance Agent First Family Insurance Employee Review

1.0
Jun 25, 2025
Recommend
CEO approval
Business outlook

Pros

They provide the equipment for you to work.

Cons

They demand you work hours like you're a W2 employee while demanding you stay a 1099 independent employee who only receives commission. Theor training consists of passive aggressive comments , irritable public gripes about what you're doing wrong and demands that you pressure and lie to clients to get them to sign up for plans. Really unethical and dishonest. Leadership is unprofessional and will act disrespectful to their staff in front of employees rather than address issues privately and professionally. Every day you work for these people you risk a compliance complaint that can affect your insurance license. Don't work for these people.

Explore other reviews about First Family Insurance

5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Love the atmosphere Incredible opportunity You earn based on your efforts which in most places when working for a company W2 based you are added additional job roles without the compensation. This is 100% effort based. Sales Culture-if you are great in sales and refuse to work in boiler rooms or with sketchy people then this is what to do! Here you are required to be licensed by your state which involves a background done by both the state and the agency so there is safety knowing that your fellow coworkers have a standard. THE MONEY IS NEVER CAPPED!!!! This is a carrer not a get rich quick I love helping people and thrive on knowing I help them and their families by being able to offer the best products

Cons

The hours in the first year are a lot but its no more than any other job but at least you get paid for your efforts! Reality is utilize the time your at the office instead of getting distracted and make it worth it.

1.0
Mar 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good people to work with, helpful.

Cons

The sales model relies almost entirely on traditional cold calling. While the company is profitable today, the approach feels very old-school compared to where the insurance industry is heading. There is little visible emphasis on modern sales technology, automation, or digital lead generation in the day-to-day sales process. This is somewhat surprising given that the company is owned by United, which is likely exploring AI and other advanced sales tools at the corporate level. However, at the operational level the process still feels heavily dependent on manual dialing and scripted conversations. As automation and AI continue expanding within insurance sales, it raises questions about how sustainable a purely manual cold-calling model will be long term. Companies that adopt these tools may eventually reduce the need for large cold-calling teams. The role itself is also not for everyone. Most of the job involves calling strangers who did not ask to be contacted, and many will respond with frustration or hostility. The script helps you get started, but success ultimately depends on having a thick skin, strong persistence, and a very extroverted personality. If you thrive in high-volume phone sales and constant rejection does not bother you, you may do well here. For those looking for a more modern, technology-driven sales environment, however, the role may feel outdated.

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