employer cover photo
employer logo
employer logo

First Contact HR

Is this your company?

Good Start, Bad Finish - Enrollment Specialist First Contact HR Employee Review

2.0
Mar 12, 2018
Recommend
CEO approval
Business outlook

Pros

Location is amazing. Closest building in Fort Washington to the Turnpike, and 309 entrances. CEO is very knowledgable and well respected in the HR community. Company has a very good reputation amongst it's client base. Very in depth training when you start, so you're not "lost in the woods" your first few months there. Also co-workers were very pleasant, and had a great work ethic. I never saw an argument between anyone in the year and a half I spent there.

Cons

Very high turnover due to CEO's abrasive, intrusive, and narcissistic behaviors. After I was there a full year I was considered a senior employee. The CEO watches the security cameras like it's a TV show, and snuck up on any two employees talking in the office, breaking up the conversation. You literally couldn't ask someone a quick question without being scolded. Every aspect of the day to day operations there is micro-managed to the point where some employees were confused as to why they were even there. The actual office itself is stuck in 1995, and there were constant problems with the computers and phone systems.

avatar
First Contact HR Response
8y
Thank you for your feedback regarding your time here at First Contact HR. We are glad that you felt that your initial onboarding was thorough and your co-workers were a supportive and friendly group. In fact, teamwork is a core company value. Since your departure, we’ve carefully re-evaluated our onboarding/new hire immersion plan, ensuring employees get the support and resources they need. Regarding the “dated” feel of the office, while there are always opportunities for organizations to update their systems in the ever changing world of technology, we are confident that our HR platform is not only state-of-the art, but, incredibly user friendly and is rated highly by our clients, who interact with it every day. The office fosters an environment where co-workers are encouraged to talk with one another and feel relaxed. Lastly, there is in fact a middle management team in place, at both of our locations that effectively oversee a team of employees. Again, thank you for taking the time to provide your thoughts, we are constantly looking to re-evaluate and improve our company culture. Good luck to you!

Explore other reviews about First Contact HR

5.0
Feb 20, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great staff, laid-back work environment, flexible, good place for starting a career!

Cons

office is a bit outdated

1
1.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

There is not any i can think of

Cons

Pay, management, benefits, too many to name. STAY AWAY.

See reviews by: Helpful|Rating|Date|All