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      Finastra

      Engaged employer

      Finastra reviews

      Doing less with less - Customer Support Representative Finastra Employee Review

      2.0
      Feb 22, 2021
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      My salary and benefits are good.

      Cons

      The workload is to much. To many seasoned employees have been let go and jobs sent overseas without adequate training of new employees. Higher ups are out of touch with stress of employees and how we want to help our customers but were spread to thin.

      Explore other reviews about Finastra

      5.0
      Nov 1, 2025
      Ai developer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing management and leadership at the company

      Cons

      No community building or anything

      4.0
      Apr 24, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Teams work together Encouraging managers Autonomy Great benefits Unlimited PTO is real Customers can be fun to work with

      Cons

      Constant process changes Requires adaptability Commission plan frequently changes Travel budgets frequently change Super fast paced High account base and no CSMs

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