Data Driven, Blind to Reality. - Relationship Manager Finastra Employee Review

The people in management are a constant parade of new fresh faces whose business knowledge is supposed to fix everything. Those faces are broken by the place within a year and they are replaced by the new rainmakers who are on the same ride to eventually departure. Decisions are being made by people who have no insight into customer experience, operational reality, or actual staffing needs in the field. They keep adding more high salaried managers at the expense of having people in the ground who actually do stuff.