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      Fifth Third

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      Fifth Third reviews

      Busy but well compensated - Customer Service Representative Fifth Third Employee Review

      4.0
      Oct 30, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      pays well and many managers are good.

      Cons

      very busy, penalties varied. Some people would get in trouble for having a call with an elderly person last 30 min and someone else would disconnect their phone multiple times and create IT tickets and never recieved a penalty for it.

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      5.0
      Mar 2, 2026
      Personal banker i
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

      Cons

      Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

      2.0
      Jul 2, 2026
      Personal banker
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits, reliable, friendly team but that’s branch specific

      Cons

      FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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