Great opportunities if you perform well - Customer Service Professional Fifth Third Employee Review

4.0
Mar 10, 2011
Recommend
CEO approval
Business outlook

Pros

Help from management to advance as long as your meeting goals and put in time. Fun workplace environment. Great benefits.

Cons

It is somewhat micromanaged but not to much. Goals and quality forms will often change and it can be difficult to keep up with the changes.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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