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      Fifth Third

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      Fifth Third reviews

      Bank - Lead Customer Service Representative Fifth Third Employee Review

      2.0
      Oct 25, 2015
      Lead customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I loved working with money and I was extremely good at balancing my drawer night in and night out. Bank holidays are also a plus

      Cons

      My FCM was an idiot who was never at work. He didn't support employee development and the customers that I had to interact with were rude. HR is an absolute joke

      Explore other reviews about Fifth Third

      5.0
      May 16, 2026
      Personal banker ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Management and good culture

      Cons

      Underpay, and personal banker I are always hating on PBII

      3.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

      Cons

      It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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