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      Disorganized and Grossly Understaffed - Personal Banker I Fifth Third Employee Review

      2.0
      May 30, 2023
      Personal banker i
      Recommend
      CEO approval
      Business outlook

      Pros

      There are talented personal bankers who have remained with Fifth Third.

      Cons

      Local branches are grossly short-staffed, almost at dangerous levels where only 2-3 employees may only be present at certain times of day. Often little to no time can be spent on customers as more time is needed to assist a single Lead Teller at the branch. And we were frequently pushed to promote credit cards and services to clients who did not need them.

      Explore other reviews about Fifth Third

      5.0
      Jun 23, 2026
      Personal banker
      Recommend
      CEO approval
      Business outlook

      Pros

      Many of opportunities to promote

      Cons

      Learning sales can be difficult

      3.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

      Cons

      It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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