Sales practices unethical - Anonymous employee Fifth Third Employee Review

2.0
Nov 21, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay was just fine, even a little above average.

Cons

Among many things that made me uneasy, but the one that takes the cake is that if everyone in the branch didnt sell (x) credit cards per week, they wanted you to stay till 8pm and call people. A few branches would just send people credit cards. A month later the customer gets the card - calls the branch - and the branch tells them it must have been a mistake, to just cut it up.

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5.0
May 16, 2026
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Pros

Good Management and good culture

Cons

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4.0
Jun 3, 2026
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Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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