Micromanaging and no equal growth opportunities. - Disputes Intake Agent Fifth Third Employee Review

Some of the management is not even qualified to be supervisors and also don't bother to provide the same support across employees. Favoritism trumps performance and qualifications. Being a top performer doesn't always ensure growth opportunities. Micromanagement is extreme you have to report each time your off the phones and explain what you're working on because of the "eyes". Systems are trash and crash every day. Yet they still expect you to keep up with your calls and stats. There's a lot of dating within sups and employees therefore creating unnecessary tension and drama sometimes. The pay is the only good thing but it will cost you your mental health.