Um - Call Center Representative Fifth Third Employee Review

2.0
Oct 8, 2021
Recommend
CEO approval
Business outlook

Pros

The pay was ok, but I’m a college student so.

Cons

Yeah, they were horrible. If you call in for any matter it’s an occurrence. You could literally get hit by a car and they’ll say it’s an occurrence and then ask when you can come in. They do not care about you at all, pretty sure if they didn’t have to know your name they’d refer to you as your employee number. The pay was good but not good enough for me to stay in this isolated, horrible environment everyday I’m just so thankful I’m gone lol pls

Explore other reviews about Fifth Third

5.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

Loved working here even though it was for a short period of time. Staff so great and management is lovely! I hope to return after i am done with college.

Cons

No cons, everything was good

3.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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