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      Fifth Third

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      Fifth Third reviews

      Average Bank - Customer Service Representative Fifth Third Employee Review

      3.0
      Oct 20, 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are available after just 30 days.

      Cons

      The computer based training, transaction processing systems, and mobile banking systems were difficult to navigate and were not user friendly. The entire training process which focused on customer experience is a white wash. This bank portrays itself to be an institution focused in customers, but the same scheme plays out: sell, sell, sell.

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      5.0
      May 16, 2026
      Personal banker ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Management and good culture

      Cons

      Underpay, and personal banker I are always hating on PBII

      3.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

      Cons

      It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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