1.0
Sep 2, 2021
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
A great stepping stone. You’ll learn a lot about big banks. There’s plenty of security guards between you and outside. I felt safe from livid customers.
Cons
I worked in an operations building. Stale and boring environment. Fifth Third thinks ramming 50 families in your pipeline and hoping some people get a loan is good customer service. $400 from each family is what Fifth Third takes for a loan application and then completely abandons the customer. Most customers become furious and withdraw their application. Fifth Third keeps the application fee. The customer doesn’t get a loan, the loan officer doesn’t get paid, and Fifth Third pockets $400. Lots of ethical issues here. Just a matter of time before someone speaks up. Oops.