disorganized - Customer Service Fifth Third Employee Review

2.0
May 6, 2014
Recommend
CEO approval
Business outlook

Pros

Managers are nice and want to help you improve as an agent. Very nice coworkers.

Cons

Difficult to move up unless you suck up to the right people. Too many managers walking around the floor not doing anything productive. Customer service is understaffed and so you will receive call after call without any time in between. Cafeteria is bootleg and stinks.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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