Middle of the Pack Bank - Senior Customer Service Representative Fifth Third Employee Review

3.0
Jun 17, 2013
Recommend
CEO approval
Business outlook

Pros

Awesome Benefits Package, Generally good in branch support from team members, Promotion from within is encouraged

Cons

PT employees get very little say unless promoted to FT, They are slow to address internal HR issues, very focused on the bottom line at the expense of real customer service.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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