Great benefits, too much office politics, no concern for employee's mental health - Client Service Representative Fidelity Investments Employee Review

Though the possiblity of starting in customer service and growing into other roles is highly used as a selling point in the beginning, it is nearly impossible to actually do it due to the office politics. Layoffs or forced resignations have become the norm- they are always trying to do more work with less heads. Finally, if you have any kind of personal crisis, it's fine for a day or two. but if it affects your mental health and ends up causing long-term issues...good luck! You'll likely be PIP'd out of there in no time. As for the work/life balance they are currently advertising, the flexibility is a joke if you have a family. Yes, it's flexible for the young, childless demographic, but if you need true flexibility, steer clear!