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Fidelity Investments

Engaged employer

Do not take this job - 401k Customer Service Representative Fidelity Investments Employee Review

1.0
Feb 21, 2020
Recommend
CEO approval
Business outlook

Pros

Fidelity is a name that looks good on a resume, that’s about it.

Cons

Not enough training, bad pay, job is miserable. They try to make it seem like there are tons of opportunities from this position but there aren’t. You will end up on the phones for the rest of your life.

Explore other reviews about Fidelity Investments

5.0
Jun 11, 2018
Recommend
CEO approval
Business outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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