Strong benefits but pay could be better - Customer Support Specialist Fidelity Investments Employee Review

Great culture & working environment.

Difficult career navigation despite great resources.

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.