Supportive, fun place to work - Customer Service Representative Fentimans Employee Review

Great Premium Brand to work for.

Difficult to grow the brand due to lack of resource

working with a heritage brand gives a sense of tradition, and you might learn about historic brewing or bottling techniques.

the company feels stuck in the past—processes are outdated, leadership is more interested in preserving image than improving systems. pay rises rarely happen, staff feel undervalued, and any attempt to suggest change is met with resistance. the culture leans toward blame rather than collaboration.