Has potential but distorted leadership not enough growth in 20 years - Manager of account managers Extensis Employee Review

1.0
Sep 7, 2023
Recommend
CEO approval
Business outlook

Pros

with additional features the product can be great

Cons

HQ in US , EMEA Team without leadership , support or guidance . No progress opportunities or development changes for individuals . Management has little international experience and is concentrated on their own ego - no management skills or leading by example unless you count after hours emailing and Slack coaching instead of verbal coaching in. Not ready to take feedback on board and integrate into new workflows ,some very good people are kept on a very short leash. On paper some good HR ideas , always keen to publish about employer achievements (locally )on all major channels but in reality no backbone . Constant change of roles without vision or guidance, then restructuring the whole org , moving people and getting rid of them - rehiring . Sales strategies are spray and pray without a clear understanding of market and demographics . Great product , such a shame.

Explore other reviews about Extensis

5.0
Dec 23, 2025
Recommend
CEO approval
Business outlook

Pros

Puts high value on retaining employees, great benefits

Cons

Management has been spotty, sometimes great sometimes not

4.0
Aug 14, 2024
Recommend
CEO approval
Business outlook

Pros

Small company vibe with comfort of a larger company that has been around.

Cons

Position titles were inaccurate/mismatched to the job responsibility. Having worked in significantly larger firms, the manager title positions at Extensis would be director level elsewhere. This was not just the case for business development; but all the product managers only had manager titles when other firms would have them be director. This made it challenging with working externally with the press, clients, and partners.

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