Work on getting better management staff for IT - Service Desk Analyst Extendicare Employee Review

1.0
Jun 27, 2025
Recommend
CEO approval
Business outlook

Pros

Work from Home and pay

Cons

IT team level degraded a lot- no growth opportunities, hell lot of work and too much micromanagement no culture diversity Rude management

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Extendicare Response
10mo
Hello, Thank you for your review and for your continued service over the past few years. We're glad to hear that flexible work options and compensation have been positives for you. We also want to acknowledge the concerns you’ve raised around leadership, workload, and team culture. This is valuable feedback. We recognize that strong, inclusive leadership and meaningful growth opportunities are essential to both individual and team success. We’re actively working to strengthen our management practices and reinforce a culture of respect, development and collaboration across all departments. If you’d like to share more about your experience, please connect with us at Recruitment@Extendicare.com. Sincerely, Extendicare Team

Explore other reviews about Extendicare

5.0
Apr 19, 2023
Recommend
CEO approval
Business outlook

Pros

Great environment an the employees they did have was amazing

Cons

Didnt have enough workers to work an worked me doubles 5 days a week an i have kids

2.0
Oct 3, 2014
Recommend
CEO approval
Business outlook

Pros

I enjoy working with some of the people I have met, and the salary is OK. The residents are mostly great to work with. At the facility level they do have policies and procedures, and they try hard to follow them. The regional staff members are nice and lend an ear (or a hand) when things are really tough at the facility. They are also very knowledgeable about their jobs and about how things work "the extendicare way".

Cons

Poor attitudes, and most people talk to you like you're dirt. It is very hard not to walk by someone without receiving a death stare. There is little to no support from the administrators, because they are too busy dealing with childish problems among the staff. There are few managers who actually know how to manage, and that gets tricky when issues arise. The building is never clean no matter how hard the housekeeping staff works...which is pretty much not at all. Questions and concerns often fall on deaf ears and communication is a major hurdle for a lot of these individuals. Administrators and DON see fit to only hire people they know so if those people cause problems, it can be difficult to get them to actually reprimand them or handle the situation.

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