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Extended Stay America

Is this your company?

Do not work here - Assistant General Manager Extended Stay America Employee Review

1.0
Jan 14, 2016
Recommend
CEO approval
Business outlook

Pros

Only good thing is that the benefits are good. Then again it has to because they work you like a slave so you will be visiting the doctor often. If you want to work every aspect of the hotel without it being your job description then this is the place to be. Trust me use this experience and add it to your resume.

Cons

Upper Management sucks and they suck really bad. there is little to know follow up and when they are issue guess who gets blamed! The rooms are run down and needs some serious updating.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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