Pros
Free coffee and muffins... 7 free nights per year...which actually isn't much.
Cons
Low pay for the amount of work... you will be working alone, doing the work of 5 people, and they still require you to clock out for a lunch even if you may not even get to take one. They promote the most incompetent people to management slots.....probably because hiring on anybody who is actually intelligent will put the place out of business very quickly. Its not likely ESA will be around much longer though....so you might as well give the smarter people a chance. Little to no hours. Most managers will pick a favorite, usually the most unreliable person, to put in the full time slot....and the rest are stuck with a pathetic 12-20 hour week - $8.50/hour. Good luck trying to survive on this job alone. "REACH 4 REWARDS" Crap program that they put front desk associates in charge of doing, when it should be the job of the PR/Sales/Marketing division...but again, only the morons get promoted to upper-level slots, so they probably don't know how to put in a REACH lead. I'd be surprised if they can actually read this review.