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      Extended Stay America

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      Extended Stay America reviews

      Modern Day Slavery - Night Audit/Laundry, Front Desk Extended Stay America Employee Review

      1.0
      Oct 1, 2014
      Night audit/laundry, front desk
      Recommend
      CEO approval
      Business outlook

      Pros

      7 free nights a year is about the best and only thing about this company that is a pro. You have to make it through 90 days first.

      Cons

      The pay of 9.00 an hour for a night laundry attendant is very poor. Considering all the work that is cut out for one person only. I did not like the fact that I would be the only one there all night. Anything can happen and there should be at least one other employee there. The work load for a night laundry position is wayyy too much for one person for little pay. Be prepared to do others jobs if you have bad management.

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      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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      Extended Stay America reviewsExtended Stay America Night Audit/Laundry, Front Desk reviewsExtended Stay America review