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Extended Stay America

Is this your company?

Long time (15 years), current employee - Manager Extended Stay America Employee Review

2.0
May 12, 2014
Recommend
CEO approval
Business outlook

Pros

Never a dull day at the office - free room nights. Interesting meeting new people everyday. Ability to learn a lot from crosstraining.

Cons

This used to be a great place to work where everyone knew everyone - now just a typical corporate structure with a CEO and upper management staff that are the typical corporate stiffs who despite their rhetoric dont care about the associates. I understand business but what they have done is unconscionable - no work/life balance - managers are severely overworked and underpaid, no appreciation for the time and effort they put in - Upper management are all ego maniacs who are only concerned with fattening their wallets and stroking their egos. Most if not all will be gone in a year with millions and the back bone of the company is left with little to show for it - but that is corporate America at its finest!

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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