employer cover photo
employer logo
employer logo

Extended Stay America

Is this your company?

Love the Company! - Team Lead, Front Desk Staff Extended Stay America Employee Review

5.0
Apr 10, 2014
Recommend
CEO approval
Business outlook

Pros

One of the best things about working here was the sense of team work and community that was instilled throughout the entire staff and regional management. The compensation is fair, and opportunity for growth abounds!

Cons

Customers sometimes disagree with property policies. When you are attempting to check in a guest late at night this can be a little stressful/scary.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

See reviews by: Helpful|Rating|Date|All