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Extended Stay America

Is this your company?

Royally S.U.C.K.S. - Manager Extended Stay America Employee Review

1.0
Feb 6, 2014
Recommend
CEO approval
Business outlook

Pros

Wait for it........ Nope can't think of anything

Cons

absolutely no regards for family life. Well under paid for the 12-13 hour days you make. No comprising from corporate. Almost 700 hotels and every Hotel is to be on the same schedule. It doesn't matter if you have a 70 room Hotel or a 150 room Hotel. Your buying budget ($1000) is just the same. Oh I'm sorry my dear guests, I do not have any towels to provide to you today because our corporate office keeps cutting my order. I do apologize for this inconvenience. Also please don't forget to write a negative review on one of the big review sites that this manager does a bad job managing his property because when something breaks, they can't replace. God forbid you have stock on any supplies. On call 24-7, helping with Housekeeping because you have no linen or towels and your housekeepers can't wait an hour for the laundry to be done, (So manager has to do it), make sure you squeeze in your sales swarming, drive bys, reports, r4r etc, etc. I love the business that I'm in but this company has gone and list all its personality and also its care for its employees. This used to be a good place to work at but no longer. In order to work for esa you must not have a life and be on auto attendant. That's the only way to be able to survive. :-( sad to see this company going into this direction.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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