Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Extended Stay America

      Is this your company?

      Extended Stay America reviews

      Not a good model for hotel management experience - General Manager Extended Stay America Employee Review

      1.0
      Jun 17, 2019
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Insurance, accruing paid vacation. And a DM who showed all of us she wasn't afraid to pitch in and help. ( Thank you Teresa Taylor)

      Cons

      I was fired for putting people first, and caring for our community. No home/work balance ( I was averaging 96 hours a week the last 6 weeks I was employed with them). Trying to recruit new employees is an absolute nightmare, especially when we have to explain to possible candidates what is expected of them, so finding good people if very diffcult.

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

      See reviews by: Helpful|Rating|Date|All
      Related searches: Extended Stay America jobs | Extended Stay America salaries | Extended Stay America benefits | Extended Stay America interviews
      Extended Stay America reviewsExtended Stay America General Manager reviewsExtended Stay America review